Providing Organizational Health for the Construction and Skilled Trades Industry

Master Crucial Conversations

Communication is critical in the fast-paced world of construction, where deadlines are tight, and projects are complex. Every conversation can impact a project’s success or failure. Miscommunication leads to conflicts, delays, and costly mistakes, especially in high-pressure moments.

But what if you had the tools to handle these high-stakes conversations confidently? Inspired by the bestselling book Crucial Conversations: Tools for Talking When Stakes are High, we’ve developed coaching designed specifically for construction and skilled trades professionals. Our program equips you with the skills to lead, resolve conflicts, and keep your projects on track—all through the power of better communication.

Go from This…

To this…

Providing Organizational Health for the Construction and Skilled Trades Industry

Master Crucial Conversations

Go from This…

To this…

Communication is critical in the fast-paced world of construction, where deadlines are tight, and projects are complex. Every conversation can impact a project’s success or failure. Miscommunication leads to conflicts, delays, and costly mistakes, especially in high-pressure moments.

But what if you had the tools to handle these high-stakes conversations confidently? Inspired by the bestselling book Crucial Conversations: Tools for Talking When Stakes are High, we’ve developed coaching designed specifically for construction and skilled trades professionals. Our program equips you with the skills to lead, resolve conflicts, and keep your projects on track—all through the power of better communication.

Why Crucial Conversations Matter

“Understanding how to communicate with team members, learning how to give and accept feedback, and practicing discipline in conducting meetings are some of the breakthroughs that have moved us to a healthy culture.”

CB, CEO

Why Crucial Conversations Matter

In construction, a crucial conversation can make or break a project. Whether it’s about budget overruns, missed deadlines, safety concerns, or client dissatisfaction, how you handle these conversations can define the outcome. The stakes are high, and emotions often run higher. Without the right approach, these discussions can quickly spiral into arguments, damaging relationships and halting progress.

Here’s what’s at stake:

  • Budget Overruns: When unexpected costs arise, profit margins go down, and conversations get tense.
  • Missed Deadlines: Damages credibility, disrupts workflow, delays project, increases costs, and strains client and team relationships.
  • Safety Concerns: Lives are at risk, liability increases, costly legal issues arise, projects are halted, and regulatory penalties result.
  • Client Dissatisfaction: Run the risk of losing future business and negative word-of-mouth, which are especially damaging in an industry where quality and reliability are paramount.
Our Approach: Empowering Teams to Communicate Effectively

Our Approach: Empowering Teams to Communicate Effectively

At Real Change, we specialize in helping construction professionals navigate difficult conversations with ease and clarity. Applying the strategies from Crucial Conversations, our tailored coaching helps to:

  • Improve Communication: Learn how to clearly express concerns, expectations, and goals without triggering defensiveness.
  • Enhance Listening Skills: Understand and empathize with clients, subcontractors, and team members to strengthen relationships.
  • Resolve Conflict: Turn tense discussions into opportunities for problem-solving and collaboration.
  • Boost Morale: Encourage open dialogue to overcome challenges and maintain team motivation and focus.

Let us help you transform your conversations into powerful tools for success.

Our Approach: Empowering Teams to Communicate Effectively
Tailored-Coaching-for-Industry-Leaders

Tailored Coaching for Industry Leaders

Whether you’re a general contractor, project manager, or tradesman, our coaching is tailored to your needs. We work with professionals at every level, including:

  • General Contractors
  • Project Managers
  • Subcontractors
  • Architects and Engineers
  • Tradesmen

We aim to equip you with the skills to navigate tough conversations, prevent conflicts before they escalate, and foster a work environment where everyone feels heard and respected.

Key Benefits of Crucial Conversation Training

Key Benefits of Crucial Conversation Training

  • Improved Project Outcomes: Clear, effective communication ensures projects are completed on time and within budget.
  • Stronger Client Relationships: Builds trust, resolves issues quickly, and strengthens long-lasting partnerships.
  • Reduced Conflict: Increases productivity by fostering better collaboration, improving morale, and enabling employees to focus on common goals.
  • Enhanced Leadership: Lead with confidence, empathy, and authority by mastering crucial conversations.
Key Benefits of Crucial Conversation Training

Let’s Build Better Conversations Together

In construction, how you communicate is just as important as what you build. From negotiating contracts to resolving conflicts or addressing safety issues, mastering crucial conversations can be the difference between success and setbacks.

At Real Change, we’re here to give you the tools to succeed. Let us help you master critical conversations, improve collaboration, and ensure your projects and relationships thrive.

Ready to take the next step?

“It was my pleasure to spend time with Lois. She was able to expose many negative aspects of our organization and bring forth a path to a much more positive future. Thank you so much for all your time, effort, and help with ABC NorCal!”

BM

Why Choose Real Change?

Proven Business Expertise
Led by Lois Elrich, co-founder of Solid Blend Technologies and founder of Real Change, our team brings a wealth of experience and a proven track record of success. Recognized as one of Ohio’s Best Places to Work, Solid Blend Technologies is a testament to Lois’ ability to create thriving work environments.
Expert Guidance
Lois is a certified practitioner in team-building methodologies with a distinguished history of transforming organizational cultures. Her expertise guarantees that your team will receive top-tier professional support.
Tailored Solutions
We understand that every organization is unique. That’s why we customize our services to address your specific challenges and needs, ensuring solutions as unique as your organization.
Proven Results
Our clients experience tangible improvements in team cohesion, productivity, and business success, which is a testament to the value and effectiveness of our approach.

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“CHANGE THE WAY YOU SHOW UP TO GET THE RESULTS YOU WANT.”

“CHANGE THE WAY YOU SHOW UP TO GET THE RESULTS YOU WANT.”

Lois Elrich, author, founder, entrepreneur, leadership coach, speaker, and facilitator